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ruthless compassion
12 July 2013 @ 10:40 am
GodDAMN but I love seeing good people skills in action.

I'm watching an email exchange between a couple of colleagues -- one, a passive aggressive VP; the other, a gregarious director. The VP jumped into the conversation snippily putting words in the director's mouth, and the director responded carefully and clearly in a way that completely diffused what could have been a ridiculous fighty mess. The VP's feathers are now totally unruffled, and the conversation is continuing as a happy hashing out of details among colleagues who share an overarching goal.

So then I had the great pleasure of sending an admiring email to the director about this. So happy making all around!

So: compliment time! Comment here and I'll tell you something I like and/or admire about you. (Comments answered in the order they're received, and with occasional lags for me to do actual work.)
 
 
I'm feeling: happyhappy